The on-site community administrator should be able to provide any help with Senior Simon for residents, family members or friends.
YOU WON’T NEED MUCH
Support for users.
FAQs
No. Senior Simon is designed for simplicity, there are no usernames or passwords required.
You can view daily activity calendars, menus, special announcements and other updates from your community, all from your phone or tablet.
Yes. Families can instantly access their loved one’s daily life updates, helping them stay involved and reassured.
Not at all. Senior Simon is designed to meet people where they are. Use the app on any Apple iPhone, Android smartphone or tablet, or access it through a web browser on your computer or laptop. Prefer a text message? We’ve got you covered. Rather call and ask a question? Our VoiceAI concierge is just a phone call away. You can also stay informed through digital signage located throughout your community. However you prefer to connect, Senior Simon makes it easy.
No. Senior Simon is designed just for older adults. It’s simple, clear and easy to use — no usernames, no passwords, no tech headaches.
No. Senior Simon is a one-way communication platform only. You can see the menu for today (and for the days and weeks ahead), but meal orders are still done the same way as before.
No. Senior Simon is for receiving information only. It’s not a messaging or chat community app.
Yes! There’s no cost for residents or families.
Yes. Senior Simon is an extra, easy option, but printed menus and notices will still be available.
DON’T BE A STRANGER
Still need help?
Contact us.
If you’re an administrator and need assistance, log in to the admin page.